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Dear Participants,

We are reaching out to inform you of an issue regarding a form you completed on Fairphone forum between March 3rd and March 4th . This form was part of our beta testing survey, titled “Beta Tester Application.” Due to a misconfiguration, participants who completed the questionnaire were able to view responses from others. We identified this issue on March 4th at 4:00 PM and immediately took action to close access and secure the data.

This issue affected 24 participants, including you. No one outside this group had access. The information that was exposed includes:

your name (if provided)

forum username (if provided)

email address

home address

phone ownership status

telecom operator

and IMEI number (if provided).

Upon discovery, we promptly:

Restricted access to the form responses

Corrected the misconfiguration

Conducted a review of the incident

Implemented additional security measures to prevent recurrence

At this time, we have no indication that any data has been misused. However, as a precaution, we advise you to remain vigilant for any unsolicited emails and messages requesting personal information, suspicious links, or other unusual activity.

If you have any questions or concerns, please reach out to us at privacy@fairphone.com. We sincerely apologize for this incident and deeply appreciate your understanding. We are truly sorry for having failed to meet your expectations and for any breach of trust that may have occurred. We view this as a priceless lesson and are determined to learn from it. Moving forward, we will strive to regain your trust through more prudent and careful data collection practices.

Protecting your data remains our utmost priority, and we are fully committed to strengthening our security measures to ensure that such incidents do not recur. Thank you for your continued support and patience as we work to improve.

Best regards,

Fairphone Privacy Team